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Review translated from French
Great excursion. To do absolutely. Carlos is a wonderful guide. Lots of explanations and an attitude that relaxes fearful people like me. Thank you to the whole team which has only very friendly and helpful members. Finally, bravo for the professionalism.
Company's response: Thank you very much Florence for the comment. We are happy to see that our work is recognized by clients. Our goal is for passengers to enjoy the flight and the views of Mallorca from the air.
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Review translated from Spanish
An experience not to forget. The people, pilots, the transport boy very friendly.
Breakfast would lack ensaimada, I say this for foreigners, but it was fine. It shows professionalism and knowledge in the trade and that gives peace of mind to go up to enjoy without hesitation.
I would recommend it without a doubt.
Company's response: Thank you very much Nancy for the comment. she We are glad to know that everything went well and she liked the experience. And of course, thank you for wanting to recommend us.
Review useful for 1 people Did you find this helpful? Yes
Review translated from Spanish
An incredible and magical experience, something that we should all live at least once in our lives, we also feel at home, the team is super professional and friendly!
Company's response: Thank you Ingrid for your kind opinion. We are glad to see that the balloon flight has been to your liking. See you soon,
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Review translated from Spanish
Very good experience, very good treatment by the staff. Good breakfast after the activity. Without a doubt, this experience is worth living. Beautiful views of the island and very good sensations.
Company's response: Thank you Eneko. We are glad to know that you liked it and that you enjoyed the balloon flight. Seeing Mallorca from a bird's eye view is priceless. Until next time. Greetings.
Review useful for 3 people Did you find this helpful? Yes
Very professional and organised. The pilot was very experienced and made sure to explain everything to everyone in a calm and positive way so everybody had a fantastic morning in the ballon. Great outing.
Company's response: Thank you Beatrice for the comment. She is glad to know that you liked the experience and that you have enjoyed it. A pleasure on our part.
Review useful for 2 people Did you find this helpful? Yes
Review translated from Spanish
It was good, but for the price you pay I expected something else and if you pay €5 then they give you a 45% discount, I understand that on the first trip they take advantage. It is not something that I will repeat.
Company's response: Dear Malen, Thank you very much for flying with us. We appreciate your message as the satisfaction of our customers is very important to us. We are sorry that we have led to confusion about our prices. We generally try to keep our prices linked to the quality of our services. Being a pioneer team in Spain by taking the first passengers on balloon rides and we are very proud to be sixth in the world in the last Olympics of the Air Games in Dubai, awarded multiple times in national and international championships. Our experience of more than 34 years allows us to maintain very competitive prices and surely the lowest in Europe. We try not to apply price increases despite the complicated situation with the gas markets, although hot air balloons fly precisely with this fuel. Lately we do everything possible so that these increases do not affect our final client. We understand that perhaps some explanation (probably too fast on our part) about our offers has been able to confuse you. We will pass clearer instructions to our colleagues to avoid erroneous explanations in the future. Customer satisfaction is our top priority and we are very sorry that we did not meet your expectations 100%. We will make sure that your experience and opinion help us to grow and learn as a team. Receive a cordial greeting,
Review useful for 2 people Did you find this helpful? Yes
Review translated from French
Great experience helping to prepare and put away is great. To do absolutely, we take for birds in addition we see the fields even rabbits. The sunrise is the TOP.
Company's response: Thank you very much Valerie! We are delighted to receive your feedback and greatly appreciate your help. We have the best job in the world that allows us to see beautiful sunrises accompanied by our clients and friends. We hope to see you again soon! Best regards, Majorca Balloons
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Review translated from Spanish
I have been married for 50 years, and one of the things that made me very excited was to get on a balloon with my husband, which we have achieved this September 11, I recommend it to all, you do not have to think about fear, no exists. It's super cool, sign up, and enjoy it.
Company's response: Thank you very much Ana María for flying with us and for sharing your kind opinion! We are also enjoying every day to share with you and the rest of our clients this passion for flying. The satisfaction of our clients is the best reward for us. And once again we wish you: Happy anniversary!
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Review translated from Spanish
A great experience, the staff very friendly and professional. Do not miss this possibility and less with this company, congratulations, you are an example of a company that loves its work. Thanks.
Company's response: Thank you very much for your warm words! We are passionate about our work. The satisfaction of our customers is our best reward! Thanks!
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Review translated from Spanish
Perfect experience. Advisable for both the experience and the treatment received by the team of Mallorca Balloons.
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