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Review translated from Spanish
It was great the monitors super nice and friendly.
I would recommend it to my friends, they left clothes on because it was raining and then they gave us a bottle of water to each.
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Review translated from Spanish
The quads were pretty dirty, one of them did not work properly, And the vibrations of the handlebar will totally numb your hands.
All this confirmed it to me; The mechanic who reviews them, when he returned when he commented, he said that in fact that in particular was very hard and is uncomfortable to drive.
The rest gave the sensation that they were going to dismount in the bumps.
The route is very monotonous and little varied. The monitor is not that he was very aware of us.
Company's response:
We want to respond to this client, and express our opinion on it. Firstly, we are sorry that the experience has not been satisfactory and we apologize for this.
We believe that, to a large extent, it is because the customer expected to make use of a 400cc quads with gears, when the ones we have are 50cc auto quads. This misunderstanding was totally alien to us, Without contacting us. We always inform the client of all the characteristics of the activity, we want people to know exactly what they hire and what they will find.
Our opinion is that this fact directly affects the negative comment that we are sending, since we believe that many of the arguments do not make much sense. We commented:
1. The quads were not dirty as they were cleaned before each route. It may be that some parts of the quad had mudslides, very normal due to their use.
2. A quad is par. True, it is something that falls within the possible incidences when performing an activity with motor vehicles, and we are very sorry that you had this bad luck. It usually does not happen, but it can happen. However, we always have an extra replacement quad for these cases, which was made available to the client within 10 minutes of the incident.
3. "The quads are non-driving and gave the sensation that they were going to be dismounted." This is the first news we have about it. We routinely do quad biking every week, and no one has ever said anything to us. Of course, the quads continue to work perfectly, & ndash; none have been taken apart!
4. About the route, our opinion is that it is a pretty and very fun route, and is the majority opinion of our customers. This is only to be aware that it is a place of Los Montes de Toledo, it is not high mountains.
In summary, we are sorry that the activity was not liked by this client but we are not at all agree with the comment.
We believe it is a highly recommended activity for those who want to get started in the handling of quads and have a pleasant and fun ride through the characteristic roads of Los Montes de Toledo. It is not an activity aimed at those looking for power and speed on quads.
Review useful for 2 people Did you find this helpful? Yes
Review translated from Spanish
My son came back. pretty bad. Disgusted and do not want to repeat the experience. There is no problem. What But to explain by this means, the ancestor's ancestor will return, Happy, but this one, it cost me. To recover him, situations happened with older children who made him hurt.
We will not repeat camp. Thank you
Review useful for 7 people Did you find this helpful? Yes
Review translated from Spanish
The staff was very nice and willing.
The place of the activity we expected something better but we were very happy with the organization of the activities.
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Review translated from Spanish
Perfect deal, great professionals ... And majestically we can no longer. A 10, we will repeat of course.
Super attentive with everyone and leave you room to do it in a thousand ways
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Review translated from Spanish
I found very good experience and Nacho the guy that attended us was very friendly and attentive. I would repeat the activity with this safe company.
Review useful for 1 people Did you find this helpful? Yes
Review translated from Spanish
Correct monitor and route well, but price expensive, compared to other sites. We have chosen other options, but due to lack of availability we finally hire them.
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Review translated from Spanish
Overall I would rate it as good, in terms of staff treatment I would say excellent. But in concept of dinner the truth is that it was regular and the activity of quad is very deficient, since it bores and it does not reach expectations.
On the other hand, paintball and balesbike are fun, very happy. Arranging dinner and quads, I recommend a lot to go, very nice, caring and quiet place.
Review useful for 12 people Did you find this helpful? Yes
Review translated from Spanish
It was all a success and the people who came to ride the football, lovely. We will surely repeat.
Highly recommended. Thanks for everything !!
Review useful for 1 people Did you find this helpful? Yes
Review translated from Spanish
The activity has been very interesting to me and the relationship with the company also. The super monitor.
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