All our reviews are verified. 100% of customers have enjoyed this activity
Amazing experience. Really recommend it. The staff is very professional and polite. Can't wait to do it again. Thanks a lot.
Company's response:
Thank you so much! We will be happy to
receive you again.
Be the first to comment! Did you find this helpful? Yes
Review translated from Spanish
The two instructors have no sense of touch, and we received no explanations during the ride.
One person in our group who was a beginner had the most nervous horse and as expected he fell during the ride, they were upset but had no idea how to react and in the end they didn't even come to see if everything was okay.
Company's response: Good morning, we are sorry to read this since it does not correspond to what really happened. We always ask the level of the participants to give them the most appropriate horse, so your horse was not at all nervous, in fact none of our horses are, because they are used to being ridden by beginners, but they are still animals. On an uphill climb, the second in the group wanted to jog and the others followed him and that's when the fall happened... The instructor who was guiding got off her horse and went to see that everything was okay, in fact the girl who fell, got on another horse (if no one is going to see if everything is okay, this would be unthinkable... Otherwise, how was she going to get on another horse alone? In addition, he was asked 3 or 4 times if everything was okay when the fall happened and also when they returned to the farm. We always explain 3 or 4 times how to control the horse, but it is normal that at a moment like this, the girl would lose control. As I say, they are animals. What we don't understand is why you told us that everything was fine and then wrote this. Anyway, thank you very much for your opinion, we will continue working to improve.
Be the first to comment! Did you find this helpful? Yes
Amazing experience, great instructor and will definately come back! The scenery was incredible, great experience for all people from no experience to experienced.
Company's response:
Thank you very, very much.
Review useful for 1 people Did you find this helpful? Yes
Review translated from Spanish
Very pleasant ride with calm horses. The workers are attentive and solving any situation that may arise.
I only wish it had been more time seeing the coast.
Company's response: Thank you very much for your opinion, it is always a pleasure to have clients like you.
Be the first to comment! Did you find this helpful? Yes
Review translated from Spanish
The horses are cared for but from my point of view they are not horses for people who are afraid to ride.
Area for improvement: make the groups smaller so that the instructors can keep an eye on you. One of the instructors gives you zero confidence when she says "be careful, they bite", "don't come close, he's not castrated", "let's see how he behaves because he's only been out twice", "this horse is the star of the show Máximus and he is used to running and jumping over the fire"...
A lot of disorganization, the horses did what they wanted. On the route one of them stood still and neither of the 2 instructors managed to get him to walk. Imagine a person who is riding in fear and doesn't know what to do.
I have done routes in other places, routes for beginners and cheaper and much better than this one since the route also leaves something to be desired.
Company's response: Hello Rosana, We are sorry for your discomfort, especially for the fact that you got off your horse out of fear and wanted a refund. We do not do this since the horse has been reserved for you and as I explained to you, in August we have reservation waiting lists, and if everyone dropped out in the end we would lose money or we would not be able to pay the workers. Still, we gave you the option to come with fewer people another day so you could try another horse. The instructors do not give you guidelines to make you afraid, but rather to make you alert and safe. They are animals, not robots, they can stop, bite or even fight, all of which must be warned before riding a horse. In any case, thanks for your suggestions.
Be the first to comment! Did you find this helpful? Yes
Review translated from Spanish
The instructor we went with was very friendly, the horses were very well cared for and I would recommend it. The only drawback I have is that the route description included the beach and we were only in the mountains.
I took this route specifically to go riding on the beach.
Review useful for 1 people Did you find this helpful? Yes
Review translated from Spanish
It is not a walk on the beaches, it is on mountains or terrain. Otherwise everything was great, I recommend it if you like horseback riding a lot
Be the first to comment! Did you find this helpful? Yes
Review translated from French
Very good experience I highly recommend! The guide is very kind and attentive. The price is really very reasonable.
Be the first to comment! Did you find this helpful? Yes
Review translated from Spanish
The experience itself has been very good, the only thing we paid for was a ride with sea views, and we didn't have them, and they didn't mention it to us, nor did they ask us about the riding experience before starting the ride, even though we had already We have ridden before and we already knew how to trot and gallop, we just walked, the ride was good and the horses are well cared for and in perfect condition.
Company's response:
Hi Liz! Through Whatsapp we ask the weight, age and level of the participants and in the level you have put us at beginner, so for safety it is taken step by step. The route has views of the sea, not close to the beach but half of the route is at the top of the mountain where you can see the sea and Benidorm. Thank you for your opinion.
Be the first to comment! Did you find this helpful? Yes
Review translated from Spanish
A very distracting ride, the ride was short, it was fun, the instructor explained everything we needed to know before starting the route, we arrived a little late and they waited for us, the horse ride is short but the place and the horses They make it worth it, we will repeat.
Be the first to comment! Did you find this helpful? Yes
Follow us!
