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Review translated from Spanish
Highly recommended, the treatment was very good and the teacher was super friendly. The horses behave very well and allow themselves to be touched. You can also visit the entire facility and see how the horses are cared for, washed and ridden.
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Review translated from Spanish
You pay for an hour and a half and they gave me an hour. They are not attentive to what the client has reserved.
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Review translated from Spanish
The experience and the treatment of the staff were very good, but I was sad not to be able to get to know the horse I rode a little bit, she couldn't even see my face, and I only knew her name from a tag she had on her reins.
Being an animal lover I would have loved just that, to have been able to touch her a little before getting on her, for her to see me...
Make the experience a little more personal since she is an animal and in that aspect it felt like she was a simple vehicle.
Company's response: Thank you very much for your comment. If you had told us, you would have been able to stay with her after her excursion for a while and you would even have been able to take her off or shower yourself since many times we do it for your convenience.
We hope to see you again soon and that next time you can get to know the horse you are going to ride well before going on an excursion. Thank you very much and see you soon.
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Review translated from Spanish
Would I repeat? Of course. The experience is very good. It's a good way to enjoy creation. You can also go around the site seeing other horses.
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Review translated from Spanish
Very good experience, they helped us know how to walk on horseback, very attentive. We took a walk through the nearby orchards. A girl told us many interesting things about horses and we had a good time.
Company's response: Thank you very much for your comment. It makes us happy and helps us with new clients. We hope to see you again soon.
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Review translated from Spanish
The experience is very nice, but the person who assisted me on WhatsApp was very unfriendly.
I couldn't get any proper photos or videos, and one of the horses was tired because he had just arrived from another excursion.
The truth is that I am not a professional to say if the horses are in good condition or not, but from my point of view they seemed tired and were thin.
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Review translated from Spanish
It was the first time my daughter rode and she loved it. The journey was calm and Enma, who was our guide, was very pleasant. We will repeat for sure.
Company's response: How good! Thank you very much for your comment. It makes us very happy and helps us with new clients. We hope to see you again soon. Thank you!
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Review translated from Spanish
Very nice environment and a lot of professionalism on the part of the monitors. The spectacular horses. In short, a very rewarding experience.
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Review translated from Spanish
It has been a very nice experience. I gave the surprise to my girlfriend and she was delighted with everything. We have thoroughly enjoyed the day, so we are very happy with the experience.
Company's response: Christian. Thank you very much for your comment. It helps new clients a lot to come and meet us and encourages us to continue like this. We hope to see you again soon.
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Review translated from Spanish
I would not recommend this activity. They didn't explain anything to me, I had no connection with the horse. You just get on and he takes you as if it were a little train, the horses already know the way. It didn't even last an hour, it was barely 40 minutes. I think this activity can only be interesting for very young children.
Company's response: Thank you very much for your comment. It helps us to continue improving. The activity lasts approximately 1 hour. You arrive at the center at the agreed time, punctuality is important since we must finish at the agreed time so as not to delay the other activities, you fill out a form with your information and choose a helmet, then you get on the horse on a circular track and they give you the instructions on how to carry it out as it was in your case. When you have mounted and are on the track for 10/15 minutes, you go out into the field accompanied by our guide and as I have told you, the complete activity lasts around an hour, depending on the pace you follow during the excursion. As you told me in the WhatsApp you sent me, and I quote "My 14-year-old son and I. We don't know anything about riding.", you had never ridden. That is precisely what we offer and what makes us good at our job since we take an average of 100 excursions a month. We have the appropriate equipment and horses to take our clients on horseback excursions through the countryside without any prior experience since that is the profile of 90% of them. You also say that they didn't explain anything to you. They explained enough to you to go out into the field in total safety and the connection with the horse is such that you were riding on top of them on paths through the countryside. I'm very sorry you didn't like it, but we never deceive our customers. What we offer are quiet walks through the countryside with suitable horses to have contact with them and nature. Once again, thank you for your comment and I hope to see you again at our center to enjoy the free class that I offer you for your son Pablo. I'm sure he will like it. I am waiting to reserve this route. Greetings. Fernando Navarro
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