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Review translated from Spanish
Very cool place, fantastic guide, he seemed quite professional and gave a lot of confidence and security, the activity was very cool and I would recommend it.
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Review translated from Spanish
Communication was very simple and the route was pleasant and fun. Our guide David was very attentive the entire time and explained everything to us perfectly.
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Review translated from Spanish
It was a great experience. It's not really a bungee jump, but if you do it by jumping backwards, it really rocks. Highly recommended, thank you very much.
Review useful for 1 people Did you find this helpful? Yes
Review translated from Spanish
The person in charge gave us a good service and was attentive at all times to our needs and insecurities when carrying out the activity. Very well.
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Review translated from Spanish
All good, it took longer than expected but because there were many of us, but apart from that, it was an incredible experience, I recommend it.
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Review translated from Spanish
You pay for a jump with video, but the video is never sent to you... They leave you on read and they don't even respond. The jump went very well but we were waiting 2 hours and 40 minutes to jump.
Company's response: Thank you for your evaluation, we remind you that we do not leave a whatsapp outside of working hours in seen, it is that we cannot even read it, since when our day begins we do not stop attending to requests that arrive on time. If you call us during business hours we can see if something has happened or if we are running late because we haven't had time.
We are in Holy Week and after several hours of activity our day does not end, then we download and review material, prepare the one for the next activity, and another one comes, and so on the next day and the next and then customer service.
We are sorry for the inconvenience but we are who we are and due to covid in these last two years, we cannot afford more staff. I personally work 10/12 hours a day without a day off for over a month. Thank you very much.
Review useful for 1 people Did you find this helpful? Yes
Review translated from Spanish
The videos they claimed to make have not passed me. I think they should at least read and answer the Whatsapps that are sent. Please pass the videos.
Review useful for 2 people Did you find this helpful? Yes
Review translated from Spanish
Very good experience, it has been brutal. Very friendly monitors and they have reassured a lot, I would recommend it 100%. We will repeat.
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Review translated from Spanish
Very friendly and attentive monitor! He explains everything great and transmits confidence, very happy! I will repeat with my group of friends on other occasions.
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Review translated from Spanish
The attention, the explanation and the security of the place have been very good, a lot of motivation and dedication to do it with good energy. I loved it.
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