Skydive León

Company's response:
Jesus your message is completely false and written by a person with anger ... But we will answer to clarify what happened: - Your contrast through Yumping * (* Yumping is a mediator, it is like an "agency of activities" which has its own terms and conditions when it comes to returns and others ... and nothing has to do with those of the own Parachuting Center). - When hiring for Yumping, you must pay for the entire activity, in your case you contracted two activities (one for you and one for your brother). - The reservation was managed once we received the notice of Yumping. - The day of the jump you were and your brother did not meet the weight requirements (which are stipulated on our website and also in the Yumping). * If you did not read them (something you told us that happened, that you had not read them) that is a problem of yours, neither of the Parachute Center nor of Yumping. - You were told what that caused, which is that your brother, for security reasons, could not carry out the activity and the money for the activity was lost. - What happens? That Yumping charges you the totality and you lost the 260 € corresponding to your brother. And we told you that if you had processed the booking directly with us, you would have only "lost" € 50, which is what we asked for. - In an act of good faith on our part, we mediated with Yumping (something that we do not have to do because you have contracted with them directly and you are with them who must fix your disagreements) we got to "return" the rest. - You accepted it and thanked it at the office in our office, because you saw that we lost time and delayed the flight to manage your problem. - Now, after jumping and be happy with the activity and management. After Yumping actually charged you € 50, you complain putting a bad score to the Skydiving Center (when the rift is with Yumping ...). We will also clarify the points that in the review indicate: - The scale is calibrated, but to see how you show us that you do not. But do not affirm without knowing, you are fatal. By the way, your brother did not spend in 1kg or 2kg ... he spent a lot more! - "The plane is old" ... how daring is ignorance. And it is clear that you show a lot about aviation, but we are not going to explain here about the maintenance / antiquity of the aircraft. - The height is neither more nor less than the one advertised, 3,000 meters above the ground (3,800 meters above sea level). That you have been short because you enjoyed it (as you said when going down) that is something that makes us happy, but then there is little ... What has been said, a comment from a person with anger that neither assesses the good faith efforts that were made by him, nor really reviews what the activity enjoyed. In addition to that is wrong in who should assess negatively. Greetings, Signed The management of SKYDIVE LEÓN Skydiving Center