All our reviews are verified. 100% of customers have enjoyed this activity
+1
Review translated from Spanish
Incredible experience, I will repeat without a doubt, but next time more slowly to enjoy the surroundings.
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Review translated from Spanish
From the beginning of the booking everything perfect. They called a day earlier to confirm the reservation and remind us of the opening hours. The day of the descent indicated the routes and places to stop as well as in case of any incident or want to abandon the descent we called them to go to pick us if we wanted. It was not necessary because we have already done more times the descent and we completed without problem the route and in 10 minutes we were already assembled in a bus back to the starting point to be able to shower and change.
Review useful for 18 people Did you find this helpful? Yes
Review translated from Spanish
The descent is very beautiful and you are going to your air and at the rate you want as long as you are before 6 at the end of the tour.
Eel picnig very good, the only bad thing is that there were a lot of people, too many pygmies ... well, crystal clear water and besides, the water was hot.
Review useful for 13 people Did you find this helpful? Yes
Review translated from Spanish
Ease at the time of booking. Once you arrive, you receive a first explanation of the section to be made. The explanation of the monitor was very didactic and useful.
The survival kit was good. The descent is simple, and the views spectacular.
It is an activity to perform as a couple or as a family, I recommend 100%
Review useful for 11 people Did you find this helpful? Yes
Review translated from Spanish
A great experience! We booked for a day that we finally could not go and had no problem to change it either by Yumping or by the company.
With regard to the descent, the monitors provide you with all kinds of help (material, previous course ...) Of your adventure, a unique adventure.
Review useful for 10 people Did you find this helpful? Yes
Review translated from Spanish
The receptionist girl was great.
One of the three we were injured in, Before arriving at the exit, and it was the only one that worries.
The monitors gave us the impression that they wanted to remove the problem from above.
We were surprised. That did not give us the option to do it another day.
We will try again, but not with them.
Company's response:
Hello Alejandro,
Thank you for giving us this opinion even if it differs from your comments on the day you did the activity.
First of all, let us say that in our company we always strive for our customers to be satisfied and more in cases like yours where you have been injured in a knee.
Regarding the incident that you had the three people once the activity began, from the moment we became aware of it, the person in charge of the company came to pick you up personally to the point where you had left the activity, not before offering them Both personally and from the office as well, the possibility of you continue with other types of canoes (one double and one individual) since your choice in reception once explained the differences of carrying one or the other type of Canoes being a group of 5 people and therefore odd, it has been a double and a triple; (Later you recognized that you had not been able to paddle three people at once and also because of the low flow rate that is usually in the vicinity of the jetty), therefore, the possibility of continuing to do The activity as they were already doing two other companies, if you gave them, but you rejected.
Anyway, we regret that the experience would not have been entirely satisfactory for you.
Alicia Ortea
(Responsible for customer care)
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Review translated from Spanish
It works exactly as advertised, with no surprises.
In spite of the amount of public that was in the days prior to the descent, everything was ready and there was no problem.
We love it. The experience, and surely we repeat the next time and with them, with Sellastur Canoas.
Review useful for 10 people Did you find this helpful? Yes
Review translated from Spanish
Excursion obliged if you travel to Asturias. The aperetivo is not bad at all, certainly for the price it's worth.
After sales service and excellent, had booked for 8 but we could only go 5, with only one call solved everything.
Review useful for 10 people Did you find this helpful? Yes
Review translated from Spanish
Everything was facilities, we could not go the day we had booked and they did not put any glue to change it. All perfect. We leave from Arriondas, where the tour begins, and give you the option to do the 15 km stipulated or half. The place is spectacular and we were fortunate to have good weather which facilitated the crossing. We were newbies and yet, with the explanations they gave us, we made the 15km journey in the estimated time. 4h with a 20 minute stop to eat. During the tour you can make all the stops that you want but we wanted to do it with only one. It is very fun and we will surely do it again.
Review useful for 11 people Did you find this helpful? Yes
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