Ribera forest horseback riding excursion for beginners

Company's response:
Hi Juanjo, we are really surprised, both with your comment and with your reaction and behavior the day you came. In the first place you came an hour before the concert in the meeting, and the moment you got out of the car I attended to you. I personally explain them to you. When and with which horses. Also give them a place to have lunch if you do not want to wait here for 1 hour. You decided to stay voluntarily for an hour wandering around the premises. Secondly, the monitor will tell you That once you got on the horse, I taught you how to drive it on the track (the basic commands) and then go on the field. I gave you a 19-year old horse (an old man) riding the hippotherapy children (hence a hyperbueno and safe master horse). Before going up, you told me that you were scared of horses (so I do not understand why you buy a horseback ride, what do you think you were going to ride on an elephant?), Once we got you on the horse and we encouraged you all , You start to scream that you want to go down and say that you suffer from vertigo and that you are scared of the horses ... therefore you get off the horse and you refuse to make the excursion. In short, you are thinking of an activity that you never did. The rest of the group performed The excursion was successful and they were very contentious ... in fact one of the girls has bought a voucher to do equitation classes with us. They were also baffled by your attitude.
So Juan Jose, I think you have a series of phobias that you have to overcome, we are equitational monitors, not psychologists. By the way, the psychology comes on Tuesdays, I recommend that you sign up for the hippotherapy group. We are simple and friendly people with everyone, the monitor is sympathetic and there have never been any complaints. People repeat. You are the only negative opinion we have, plant who has the problem. Also it is the option that you are of the competition and you have mounted this little thing to touch us the pear ... because we do not understand anything.